Privacy Policy
Effective Date: 01/11/2026
This Privacy Policy describes how Fleet Pros Detailing Solutions LLC, DBA Prestige Mobile Auto Spa ("we," "our," or "us") collects, uses, and shares information about you when you use our website https://prestigemas.com (the "Site") and our mobile car detailing services.
Information We Collect
Information You Provide to Us
When you use our services or contact us, we may collect the following personal information:
Contact Information: Name, email address, phone number, and mailing address
Service Location Information: Address where you want services performed
Vehicle Information: Make, model, year, color, license plate number, and any special vehicle conditions or requirements
Payment Information: Credit card details, billing address, and payment preferences (processed through secure third-party payment processors)
Service Preferences: Preferred appointment times, service packages, special requests, and service history
Communications: Messages, feedback, reviews, and any other information you choose to provide when contacting us
Information We Collect Automatically
When you visit our website, we automatically collect certain information:
Device Information: IP address, browser type, operating system, and device identifiers
Usage Information: Pages viewed, time spent on pages, click-through rates, and other website analytics
Location Information: General geographic location based on IP address
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience
Information from Third Parties
We may receive information about you from:
Payment Processors: Transaction details and payment verification
Social Media Platforms: If you connect with us through social media
Review Platforms: Public reviews and ratings you post about our services
Marketing Partners: Information from our advertising and marketing partners
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
Schedule and coordinate mobile detailing appointments
Provide customer service and support
Send service confirmations, updates, and follow-up communications
Process payments and manage billing
Maintain service records and history
Business Operations
Improve and personalize our services
Analyze website usage and service performance
Conduct market research and customer satisfaction surveys
Manage our business operations and administrative tasks
Marketing and Communications
Send promotional materials and special offers (with your consent)
Notify you about new services and updates
Respond to your inquiries and feedback
Send newsletters and service tips
Legal and Safety
Comply with legal obligations and regulations
Protect our rights and property
Ensure the safety of our employees and customers
Prevent fraud and unauthorized activities
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who help us operate our business, including:
Payment processing companies
Scheduling and booking platforms
Email marketing services
Website hosting and analytics providers
Customer relationship management systems
Business Partners
We may share information with business partners for joint marketing efforts or service enhancements, always with appropriate safeguards.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
If we sell, merge, or transfer our business, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data transmission using SSL encryption
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure storage of physical and digital records
Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information, subject to legal and business requirements
Portability
Request a copy of your personal information in a portable format
Opt-Out
Opt out of marketing communications at any time
Disable cookies through your browser settings
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve website functionality and user experience
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Third-Party Links and Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain:
Customer account information for the duration of the business relationship
Service records for 3-5 years for warranty and quality assurance purposes
Payment information as required by financial regulations
Marketing communications preferences until you opt out
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing notice through our mobile app (if applicable)
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Fleet Pros Detailing Solutions LLC (DBA Prestige Mobile Auto Spa)
Address: 1640 LAPORTE DR, ROSEVILLE CA 95747
Email: [email protected]
Phone: (916) 672-7477
Last Updated: September 19, 2025